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New Contributor
Posts: 2
Registered: ‎08-12-2011
My Device: bb curbe 8530
My Carrier: virgin

i cant click repeat or suffel while playing songs

the problem is with bb curbe 8530, when i play songs the media player stops after playing single song. i have to click next to play another one every time. there is a sign  of repeat and may be suffel but unclickable. can any body please suggest any idea so that i can play song continously without hitting next button.

thank you. any kind of help will be appreciated.

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: i cant click repeat or suffel while playing songs

Hello khaire and welcome to the BlackBerry Support Community Forums.

 

Obvious questions, but have you done a device reboot by pulling the battery? If not, try doing this reboot and see what happens.

 

If the reboot doesn't work, then you will have to reinstall your device software.

 

Backup your device before you do the reboot and follow the steps in KB11320.

 

Before any data is restored, test your media player. If you are still having difficulties, then contact your mobile carrier for further investigation.

-HMthePirate

 

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