06-09-2013 07:13 AM - last edited on 06-09-2013 07:18 AM by PatL
pls can anyone help me to solve this problem.
i have exceeded the unlocking limit of my BB curve 3 while trying to unlock it. i ave tried engineers and they claim it can't be functionning anymore.pls friend is there any solution to this problem. my phone details is
Thanks i await ayone response. thanks
06-09-2013 08:38 AM
There are three routes, and only three, to achieve this.
* Purchase a MEP unlock code from a MEP unlocking vendor on the internet. Be wise and make sure you purchase from one with a good reputation and with good reviews and feedback.
* IF your device is in warranty, contact your service provider technical support. Tell them you have this issue which needs to be escalated to RIM level customer support. I'll warn you that most carrier technical support people will first assume and think you are referring to a device security unlock, and you will need to convince them otherwise and explain clearly what you need. THEY will not be able to help you because the carriers themselves cannot unlock a device which has had the MEP code attempts depleted, and should (and you will need to ask) to have the case escalated to RIM level tech support.
* If your device is out of warranty, contact RIM direct. See the Contact Us information from the website: http://ca.blackberry.com/contact/ The options you want to select to speak to BlackBerry Customer Care are 3 (for inquiries, orders, billing, e-RMA etc) then 5 (e-RMA and Out of Warranty).
Make sense? Good luck.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code