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Contributor
Posts: 11
Registered: ‎11-03-2012
My Device: blackberry curve 8520
My Carrier: Jansir
Accepted Solution

i failed to download blackberry protect

I failed to download blackberry protect means it showing download failed & also showing error
Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: i failed to download blackberry protect

What particular error is it giving? 

Contributor
Posts: 11
Registered: ‎11-03-2012
My Device: blackberry curve 8520
My Carrier: Jansir

Re: i failed to download blackberry protect

This error report is showing.. 907 invalid COD http error 404 not found
Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: i failed to download blackberry protect

I would try a hard restart of your blackberry by removing the battery, waiting 30 seconds then reinserting. Then try and download Blackberry Protect from App World again. 

Contributor
Posts: 11
Registered: ‎11-03-2012
My Device: blackberry curve 8520
My Carrier: Jansir

Re: i failed to download blackberry protect

Ok
Contributor
Posts: 11
Registered: ‎11-03-2012
My Device: blackberry curve 8520
My Carrier: Jansir

Re: i failed to download blackberry protect

Hello sir .. I need your help my BB 8520 has showing a un identify symbol e.g (like a black clock type) on my display screen, it appears when I'm going to open a folder or internet or something else plz help me ..
Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: i failed to download blackberry protect

That's just usually a timer telling you to wait while the blackberry things about what its doing.
Contributor
Posts: 11
Registered: ‎11-03-2012
My Device: blackberry curve 8520
My Carrier: Jansir

Re: i failed to download blackberry protect

Ok, thanks
Contributor
Posts: 11
Registered: ‎11-03-2012
My Device: blackberry curve 8520
My Carrier: Jansir

Re: i failed to download blackberry protect

Its not a virus problem right ..
Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: i failed to download blackberry protect

No. Your phone is just struggling a bit so it may be worth the occasional hard reboot like above. You should also ensure that you exit any unused properly by pressing the menu key and selecting exit rather than just hitting the end key to exit.