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New Member
Posts: 2
Registered: ‎01-18-2011
My Device: Torch 9800
My Carrier: UK O2
Accepted Solution

i have lost my internet browser icon how can i get it back?

blackberry 9800 on the uk network O2

Background info (how i lost it)
I opened the screent o turn off my wifi which i did,
then the screen froze i tried pressing the buttons but got no response that would close the connections screen
evenually i tried rotating the devicefrom portrait to landscape, which cleared the frozen screen.
(i sometimes get a frozen screen when ending calls and the above is the only way i know to fix it)
While pressing the buttons to try and remove my frozen screen, I think i must have removed the normal shortcut to launch the (default balckberry) internet browser.
It in not in the full list of system tray contents
So now when the only way i can get onto the internet is to find an email which has a web link in it, then open that link which lauches the browser.

My question
So how do I get the internet browser icon back into the system tray?

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: i have lost my internet browser icon how can i get it back?

Three things to try:-

 

1. Open the All try and press the Menu button and check "show all" - it may be that the icon has become hidden.

 

2. Do a battery pull - while the phone is on, remove the battery, wait 30 seconds and reinsert it

 

3. Log onto your carriers BIS website and resend the service books (found under help)

New Member
Posts: 2
Registered: ‎01-18-2011
My Device: Torch 9800
My Carrier: UK O2

Re: i have lost my internet browser icon how can i get it back?

of the 3 options i checked for hidden icons,

that fixed it,

 

thanks