07-09-2014 05:31 PM
when i connect my blackberry 9360 OS 7.1 And Using 3G Internet On applications After 5 to 10 mints The Applications Disconnected From Internet And They cant access internet anymore after hard reset ALT+SHIFT+DEL Then All applications can again access internet and fixed this problem then this problem again happens with me please tell me how to fix this problem i cant hard reset my mobile everytime i need help its urgent when i use my mobile on wifi no problem happens it works great i need to fix this problem on 3G internet WI-FI is working great
07-09-2014 11:55 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise, I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!
07-10-2014 10:47 AM