Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Member
Posts: 1
Registered: ‎01-30-2013
My Device: blackberry torch 9800
My Carrier: MTN

i lost all my Bbm Contacts when i downloaded bbm voice 7.0

Hi,

 

I downloaded bbm voice 7.0 to my phone few hours ago and removed my battery for it to intall. now i can't find bbm chat icon on my phone and lost ALL my bbm contact.

 

I also cant find app world icon on my phone.

 

Please what do i do i need help. Those contacts are priceless. I need my contacts restored.

 

Thanks

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: i lost all my Bbm Contacts when i downloaded bbm voice 7.0

Hi splend

 

Welcome to BlackBerry Support Forums

 

 

If you have installed BBM 7 then once you login to your BlackBerry ID on your device your BBM contacts will be restored back , Also check this Article My contacts and groups are missing

 

 

  Regarding BlackBerry World , it you are unable to locate the icon then first uninstall BlackBerry  world from Options > Device > Application Management > Locate and delete BlackBerry  World , then perform another Battery pull restart .

 

Then From your BlackBerry Browser browse to or Click here  http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download version 4.0.0.55 . In addition check this Knowledge Base for further help :

 

KB29422  BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.