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New Contributor
Posts: 9
Registered: ‎06-07-2012
My Device: torch 9860
My Carrier: Etisalat

i'm not receiving twitter's direct messages

i'm using twitter for blackberry on my torch 9860 and suddenly it stopped receving direct messages. please help

Posts: 95,499
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i'm not receiving twitter's direct messages

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.



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New Contributor
Posts: 9
Registered: ‎06-07-2012
My Device: torch 9860
My Carrier: Etisalat

Re: i'm not receiving twitter's direct messages

tried rebooting so many times. it didn't work
Posts: 95,499
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i'm not receiving twitter's direct messages

What else have you done already (so I don't waste your time suggesting everything you've already done)?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎06-07-2012
My Device: torch 9860
My Carrier: Etisalat

Re: i'm not receiving twitter's direct messages

i uninstalled the twitter app and re installed it, yet still im not receving the direct messages. when i check my twitter account from my laptop i get to see them but not on my blackberry

Posts: 95,499
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i'm not receiving twitter's direct messages

Try using a diferent Twitter app, like UberSocial or SocialScope. See if you receive them in this manner.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎06-07-2012
My Device: torch 9860
My Carrier: Etisalat

Re: i'm not receiving twitter's direct messages

I've tried hootsuite but u only get the direcet messages when I refresh. It's not good as rim's twitter app
New Contributor
Posts: 9
Registered: ‎06-07-2012
My Device: torch 9860
My Carrier: Etisalat

Re: i'm not receiving twitter's direct messages

any solutions ? please
Posts: 95,499
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i'm not receiving twitter's direct messages

You can Manually refresh your Twitter for BlackBerry timeline by pressing your D key.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎06-07-2012
My Device: torch 9860
My Carrier: Etisalat

Re: i'm not receiving twitter's direct messages

The timeline is totally fine, my only issue is with the direct messages ):