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New Member
Posts: 1
Registered: ‎08-24-2009
My Device: Not Specified

i purchased vlingo plus. my phone erased and verizon had...

[ Edited ]
i purchased vlingo plus. my phone erased and verizon had to replace with same model. i tried to download vlingo plus by getting the free version and letting it auto update. it did not work. i also went to login to see the apps that i had purchased and only regular vlingo is there. how do i get vlingo plus back on my phone? thank you, (Removed personal information)
Message Edited by FozzyBear on 08-24-2009 05:22 PM
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Hall of Famer III
Posts: 57,249
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: i purchased vlingo plus. my phone erased and verizon had...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


In addition...RIM has released AppWorld version 1.1.0.15...it is highly recommended to be on that version.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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