Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
Trusted Contributor
Posts: 169
Registered: ‎02-21-2012
My Device: Playbook 64g OS 2.0.1.358; Passport
My Carrier: Telus

iTunes 11 not recognized in BBDM

Since I upgraded to iTunes 11, I get two different messages when synching my PlayBook:

 

For Music the message is: This version of the iTunes softare is not supported. Please visit the iTunes website to upgrade to the latest version.

 

In Video the message is Please open iTunes before you synchronize your videos.

 

Sounds like BBDM v2.4.0 is noe iTunes 11 aware.

 

Anyone else having this issue? Any workarounds?

 

Thanks,

Paul

 

Mac version: OS X v10.6.8

iTunes version: 11.0 (163)

BBDM: v 2.4.0 (build 16) (I just installed it an checked for updates).

Paul
Torch 9810; PlayBook 64g; iPad1 64g; iPad2 64g; iPhone6 64g Passport
Provider Bell (tablets all WiFi)