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New Contributor
Posts: 2
Registered: ‎09-22-2012
My Device: Bold
My Carrier: O2
Accepted Solution

icons not working

The Email and Text message icons on my Bold are unresponsive when i press either the keypad to access or use the touch screen. All the other icons are fine. Anybody help? Many thanks in advance

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: icons not working

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

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New Contributor
Posts: 2
Registered: ‎09-22-2012
My Device: Bold
My Carrier: O2

Re: icons not working

thank you worked well, all now working

 

Many thanks