02-28-2013 03:00 AM
i have been stucked on a dp since last friday. been tryin 2change my dp but wen i do , my contacts dont get the update. they still have same dp i used since friday
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02-28-2013 03:52 AM
Welcome to BlackBerry Support Forums
What DP you are refering ? Is it BBM or something else .If its BBM then can you clarify if you are unable to chage it or its not updating .
02-28-2013 04:06 AM
Genrally you can't do much regarding those Display Pictures, those things update over the server , it may take time to reflect those changes.
But still you can try reinstalling BBM , which might help . If you're willing to do that then first do a backup of your BBM contacts , ( If you're using a version prior to BBM 7 then do a local backup )
KB20554 How to back up and restore the BlackBerry Messenger contact list
Then On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back .
After reboot from your BlackBerry Browser browse to www.blackberry.com/bbm and the most recent available for your device .After reinstalling see if that helps .
02-28-2013 05:02 AM
Wow that's great ... Enjoy