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07-01-2013 05:09 PM
I got an error message when i install BDS on my computer - problem with dll BbDevMgrPs64.dll
Action : RegisterBbDevMgrPs64.dll................
Configuration windows 8 - 64 bits.
I search several solution and found nothing wich can help !
Thanks for your help
07-08-2013 01:31 PM
Welcome to the BlackBerry® Support Community Forums.
To better assist you can you provide the full error message you receive?
And do you have UAC (User Account Control) enabled on your Windows account? Or any security software that would control access to the Windows registry?
07-09-2013 05:59 PM
i tried topost a hard copy but didn't worjs, so here is the error message
(It is in french so i try to translate)
There is a problem with windows installer. a program required to complete the installation cannot be executed. Please contact your technical support or your saler. action RegisterBbDevMgrPs64.dll 07D12B6_7904_4970_8822_8FA9BF96DD63, place : C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\, command "c:\Windows\SysWOW64\regsvr32.exe" /s "C:\...\BbDevMgrPs64.dll"
And yes i have UAC enable, and for security software only the firewall windows and defender.
thanks for your help.