02-10-2010 02:03 PM
basically i have paid for the blackberry services which was 5pounds aswell as being on dolphin plan so should have internet too but all it is sayin wen i got onto it is: thisis a Wi-Fi service. please ensure your device has an active Wi-Fi connection and try again ???? also my blackberry registartion is saying: your hand held has been registered with wireless network and is not working still either, can some 1 please help me thanks
02-10-2010 04:36 PM - edited 02-10-2010 04:39 PM
so i take it that no1 at all knows wot is wrong with my phone then
lol... you give us thirty minutes to answer?
wot is wrong wid you?
Have you called your carriier tech support?
What did they say?
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device: http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code