04-17-2012 01:04 PM
04-17-2012 01:09 PM
OK...yes, you need your BB ID to be properly configured and logged in via your BB. BB ID is used as a level of authentication for many things. So you need to get that resolved first before anything else. I can't tell you what your BB ID password is, but if you can't get it right, here's the procedure to reset it:
After that and after you are properly logged into your BB ID on your BB, you should be able to complete the other instructions.
PS -- please try to use some punctuation in your posts. It's incredibly difficult to parse your words and figure out what you intend to communicate.
04-17-2012 01:46 PM
Let me try again...your economy with words is likewise challenging.
it's still not working.
What, exactly, is "it"? We have several topics going, and I can't tell which is not working now. I need you to be detailed and explicit...I have only your words to guide me. I cannot see what you see, so I need you to be explicit so that I can understand.
04-17-2012 01:52 PM
04-17-2012 01:57 PM
Thank you, that helps tremendously. Anytime an error message is presented, the exact and complete message is critical to understanding what is going on. See this:
04-17-2012 03:34 PM
04-21-2012 12:25 PM
i have the same issue. i've had a blackberry for almost 3 years, and over the last day, i haven't been able to get internet service. the last time this happened was in Oct 2011...when i look at the service status, it says that it is not connected to the Blackberry enterprise server. Over the last 2 weeks, there have been intermittent issues, but as i've said yesterday it stopped receiving emails completely. my husband has exactly the same phone, and now, the same issue.