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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-02-2013
My Device: Curve 9320
My Carrier: Lyca
Accepted Solution

internet email account set-up for curve 9320

I bought this new Blackberry Curve 9320, but I ain't sure how to set up my Gmail account in it.


When I click Email Accounts in Setup, it requires me to activate an enterprise account which I apparently don't have. When I click Email Account Management from Messages Options, a box appears and says "Unable to open email setup application. Contact your wireless service provider." 

Elite I
Posts: 7,195
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: internet email account set-up for curve 9320

You need the BlackBerry data service on your line.  You will need to associate your BlackBerry with your data service account.  And the service books need to be pushed and received by the device.  Sounds complicated but it is not.   Talk to your service provider.  Then make sure you have a steady good mobile network signal so you receive the service books.   Then use the email setup again and you will see the option to add Internet email. 

- Ira