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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎08-11-2014
My Device: Bold 9930
My Carrier: Verizon, Vodaone Turkey, mobinil(orange Egypt)

internet not working on Bold 9930



I bought a factory unlocked Verizon blackberry from amazon.com a few years ago and I used it in Egypt without any problems but when I moved to Turkey, I had issues with my phone.

In turkey, you cannot use your phone with Turkish Sim cards more than two weeks than you will be forced to do a registration for your phone so I did it. After the registration, the phone was still looked and it did not work.

A few months later, I went back to Egypt and I tried to use my mobile BIS on my Egyptian sim Card but it did not work. The service was working perfectly before registering my phone in Turkey. I contacted my service provider in Egypt (Mobinil) and they told me that blackberry has blocked the Internet service on my phone for unknown reasons and I need to contact Blackberry support.

I hope that you can fix my problem and I am looking forward to hearing from you.


Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: internet not working on Bold 9930

Hi and Welcome to the Community!

Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:

Hopefully, this information will be of use to you, and you will discover that this forum is not a method to receive formal support from BB.

Cheers, and Good Luck!

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