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Contributor
Posts: 27
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: Singtel

Re: issue with BB app world, bb app world must now close

there we go. Your apn is wrongly entered. For globe telecom your apn should be internet.globe.com.ph.
No user id and password needed.

Hope it works now.

Anupam
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Contributor
Posts: 16
Registered: ‎07-11-2011
My Device: 9650 v6.0 Bundle 2333
My Carrier: Globe Telecom

Re: issue with BB app world, bb app world must now close

[ Edited ]

I changed it to internet.globe.com.ph and I just did a battery pull. I really hope this works! *crosses fingers* Smiley Happy

 

 

Smiley Sad Smiley Sad Smiley Sad

I'm still getting the App World must now close message. Smiley Sad

Contributor
Posts: 27
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: Singtel

Re: issue with BB app world, bb app world must now close

GPRS PH (515) [51500230]

Wi-Fi [60]

GPRS PH (515) [51500530]

GPRS PH (515) [51500330]



you remember this screen right. Can u highlight Wi-Fi [60] and click view. Please check what's the apn given in that. please check if it matches with your apn in tcp ip. if it doesnt, note it down. Then while Wi-Fi [60] highlighted click register now. then again check the apn. Do a restart of your phone by battery pull.

Let's see if it works. Dont worry. We will make it work.


Anupam Thakur

If you like my posts, Press LIKE, so that i can feel your appreciations. Smiley Happy
Contributor
Posts: 16
Registered: ‎07-11-2011
My Device: 9650 v6.0 Bundle 2333
My Carrier: Globe Telecom

Re: issue with BB app world, bb app world must now close

[ Edited ]

With Wi-Fi [60] highlighted, this is what I see:

 

Name: Wi-Fi

NPC: 0x60

ART: 0x8

Address/Ports:

rcp.ap.blackberry.com:443

216.9.240.88:443

 

Load Sharing Byte: 0

PTE: 2

R99/R97[] <-grayed out

Secondary PDP Context[] <-grayed out

 

I went back a screen and selected Register Now with Wi-Fi [60] highlighted. Checked the message I received (Your handheld has been registered with the wireless network) then went back to view Wi-Fi [60] and TCP IP. Nothing changed.

 

*I don't know if this matters but when GPRS PH (515) [51500230] is highlighted and I click View, the APN says blackberry.net.

In one of the threads I've read, one of the "solutions" was to copy this APN (blackberry.net) to the TCP IP APN (which was blank before I put blackberry.net).

 

Thank you so much for trying to help me.

 

Just did a battery pull. *crossing fingers again*

 

...

 

Same as before. I tried to install an app and I get "There was a problem during installation. Please try again." then I click OK and this message appears: "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again." Or I just get the "App World must now close" message.

Contributor
Posts: 27
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: Singtel

Re: issue with BB app world, bb app world must now close

no issues. let me know what happened. Should work now. Yeah blackberry.net should work but that's when u have chosen unlimited data plan.
Fingers crossed here too. Smiley Happy
If you like my posts, Press LIKE, so that i can feel your appreciations. Smiley Happy
Contributor
Posts: 16
Registered: ‎07-11-2011
My Device: 9650 v6.0 Bundle 2333
My Carrier: Globe Telecom

Re: issue with BB app world, bb app world must now close

I edited my reply. Thank you! Smiley Happy

Contributor
Posts: 27
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: Singtel

Re: issue with BB app world, bb app world must now close

can u connect your bb to the pc. and remove bb app world. And reload it from your phone browser directly. Using wifi network.

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Contributor
Posts: 27
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: Singtel

Re: issue with BB app world, bb app world must now close

also in TCP IP , please put the following
user id : globe
and
password: globe

Make sure that authentication is enabled for the user id and password.
If you like my posts, Press LIKE, so that i can feel your appreciations. Smiley Happy
Contributor
Posts: 16
Registered: ‎07-11-2011
My Device: 9650 v6.0 Bundle 2333
My Carrier: Globe Telecom

Re: issue with BB app world, bb app world must now close

Can I just delete App World directly from my phone by going to Application Management?

Contributor
Posts: 27
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: Singtel

Re: issue with BB app world, bb app world must now close

Yeah u can do that too.
If you like my posts, Press LIKE, so that i can feel your appreciations. Smiley Happy