10-20-2013 03:42 PM
i changed my phone a year ago, i have videos on my phone which i need to get off the phone which arnt saved on my SD card
i have tried to log in and i couldnt remember my password for my blackberry id , i changed my password and created a new id but still i cannot log in without wiping all my data and the worst part is im up to 6/10 attempts so i darent waste them any more , is there a way round this or can someone help me with retrieving the videos and photos. the videos are sentimental and i really dont want to wipe all the data , i lost my dog recently and the videos are of her as a pup and i didnt realise they wernt on the sd card :'(
10-20-2013 04:09 PM
Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!