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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎10-15-2013
My Device: Blackberry Curve 9220
My Carrier: Globe


Hi, I have BlackBerry Curve 9220. before I get to sleep last night my BB was okay until when I woke up its already

Uncaught exception



and many more pops up.


The main is plain white and the apps are alined left.


can you help me please

Forums Veteran I
Posts: 1,820
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: java.lang.error

Hello Vilorosheramy


This error usually means you have a data corruption , then what you can do:
1. Performing a backup
2 . Remove the device
3 . Restore Data
To make a backup using the BlackBerry Desktop Manager
Connect the BlackBerry to the computer running BlackBerry Desktop Manager.
Open BlackBerry Desktop Manager.
You click on Device - make backup.
Select Complete.
Choose a location to save the backup file and then you click Backup .
Then to remove the device from the main menu go to options - security options - security wipe.
Post . - This step will erase all your data and will return to the state the BlackBerry out of box.
Once you restart your BlackBerry , use the BlackBerry Desktop Manager again to restore data.


If your problem evidences the persistence you'll have to make an OS upgrade your Blackberry.




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