Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎08-14-2008
My Device: Not Specified

just purchased a new computer with Vista,

I just purchased a new computer which has Vista, Desktop software will not install.  Cant find com for blackberry.  I have re-installed the software several times and still no luck.
Forums Advisor III
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: just purchased a new computer with Vista,

Make sure you have desktop Manager 4.3 or above.

 

Make sure you have also installed the device software specific to ur device and carrier..

 

Here is a list of software carrier sites:

http://na.blackberry.com/eng/support/do ... _sites.jsp

***************************************************************************************************
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~
Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: just purchased a new computer with Vista,


TheWoman wrote:
I just purchased a new computer which has Vista, Desktop software will not install. 
Hello,

can you be more specific so we can help you ? Which version of Desktop Manager did you download ? 4.50b16 ? What Vista do you have ? Is your computer 64bits ?

What happens exactly when you launch the installer ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 3
Registered: ‎08-15-2008
My Device: Not Specified

Re: just purchased a new computer with Vista,

[ Edited ]
This should help, I had the same problem with my laptop and Windows Vista...http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=5...
Message Edited by s2rgrl on 08-15-2008 08:48 AM
Highlighted
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: just purchased a new computer with Vista,

Perhaps this will help:

 

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=1...

 

It has to do with admin rights and registrations

 

Let me know if this helps

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter