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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-28-2012
My Device: BlackBerry
My Carrier: orange

keyboard buttons

hello, i have a problem with some buttons on my keyboard, they just wont work.it was working, then just stopped.

the keys not working are q,e,r,u,o, the come back arrow key and the power off key.what are the causes of this. please answer asap with a solution.thank you

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: keyboard buttons

Hey cliwafruki,

Welcome to the BlackBerry Support Community Forums.


Please have a look at the follow article that covers troubleshooting Keyboard issues on a BlackBerry® smartphone: 


Troubleshooting Trackpad, Trackball, and Keyboard issues on a BlackBerry smartphone




Thank you.



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