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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎03-04-2014
My Device: blackberry curve 9320
My Carrier: O2

keypad

Certain letters will not work on my keypad, would I be able to send it away to blackberry to get in fixed and would it cost me or not
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: keypad

All warranty work is carried out through your carrier, O2. If the phone is one year old or newer, O2 will offer you a replacement while they fix your phone if you bought your phone from them. If it's older than one year or if you didn't buy it from them, you're better off to get another phone because it'll probably be cheaper than repairing yours.

 

 

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New Contributor
Posts: 2
Registered: ‎03-04-2014
My Device: blackberry curve 9320
My Carrier: O2

Re: keypad

Its less then a year old and so will it cost me for O2 to do it even tho its less than a year old