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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-04-2013
My Device: torch
My Carrier: att

lack of sound

my phone is not making any noise...no rings when a call comes in, no alert when a text comes in and no ding when i get a facebook message


i'm not sure if i accidentally hit something on the phone but i don't know how to fix it and get the sound returned


any suggestions would be greatly appreciated!!!



Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: lack of sound

Hi bmcvrkel and welcome to the BlackBerry Support Community Forums!


Have you tried playing a video or music to see if the sound plays?






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