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New Contributor
Posts: 2
Registered: ‎04-27-2013
My Device: curve 8520
My Carrier: dialog

.lock files on curve 8520

please can somebody tell me how to view the videos whiche were saved as 3gp.lock format?

 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: .lock files on curve 8520


dilina wrote:

please can somebody tell me how to view the videos whiche were saved as 3gp.lock format?

 


Hello dilina

 

Welcome to BlackBerry Support Forums

 

What is the format of that file, I don not find any lock format ? By any chance is it .REM ? If it is then those files are encrypted . As because you have enabled encryption within your device .

 

Can you try this Knowledge Base if those are .rem files :

KB31506 : How to save or copy encrypted files from the media card in a BlackBerry smartphone to a computer

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New Contributor
Posts: 2
Registered: ‎04-27-2013
My Device: curve 8520
My Carrier: dialog

Re: .lock files on curve 8520

those files occared while i was on video mode on camera and recording, while recording my phone went off then after switching on those videos were not there. but in the memory card those files r there as 3GP.lock files but they cant be open.

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: .lock files on curve 8520


dilina wrote:

those files occared while i was on video mode on camera and recording, while recording my phone went off then after switching on those videos were not there. but in the memory card those files r there as 3GP.lock files but they cant be open.


OK then ! There are a few Software available online which you can try to convert those file format , use you favourite search engine for this purpose , I am sure you will find one .

 

 

Good luck.

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.