02-01-2012 11:14 AM
Hello there !
Yesterday, i decided to update my BB Bold 9700 with my desktop app, but it crashed. The second try was good, but i lost all my datas and configurations.
My problem is that i tried to configure my emails, but it asked me a login and a password. Well, it's been 2 years since i created it so i do not have them yet.
Each time i tried to use the 'forgot password' link, it told me that the service is unavialable and that i will have to try later, and each try with a login/password told me either it's wrond, either that i did not type a proper login.
well... Help ? I'm lost without my emails :'(
02-01-2012 11:33 AM
You can get your BIS account reset by your Bouyges mobile provider.
Please try this, using your BlackBerry browser...
Does this work for you?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
02-01-2012 12:06 PM
nop, i'm using 'Google mail' (gmail) and i there is no app for it :'(
I already asked Bouygues to reset my BIS, they told me it was not possible because it is a device problem and not a server one.
Is their any other solution ?