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BlackBerry® OS Smartphones

Posts: 29
Registered: ‎01-18-2012
My Device: blackberry curve
My Carrier: mtn

losing camera pictures

I have had my 9320 since august 2012 and last week i noticed as soon as i downlaod a app from app world and restart device all my recent camera pictures are missing! it also shows an error message after restarting device ( uncaught exception: java.lang.Null Pointer Exception) that remains on the screen till i press ok. any advise welcome how to fix this or do i have to send it in to be replaced or repaired?


thanx VSmiley Happy

Guru II
Posts: 22,040
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: losing camera pictures

How much free application memory is on the device? Look in Options >Storage.

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