12-25-2012 06:38 PM
I was wondering if can get some help. on Dec 16 2012 i recently couldnt get into my bbm when and i lost all my recent bbm contacts when i reset my password on my blackberry. can someone please help me.
12-25-2012 06:42 PM
Welcome to the Community
Sorry to hear what has happened to the phone. Did you say you had your password reset or you changed your Blackberry ID? Please elaborate.
12-25-2012 11:34 PM
apparently my blackberry id locked me out of bbm on the 16th for the whole day because i didn't remember my previous id password. so i had to reset my blackberry id to get on my bbm and all my bbm contacts were gone, i reset my id by computer and blackberry plugged into the computer.