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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-24-2012
My Device: blackberry curve 9360
My Carrier: mtn

lost or deleted contacts


i would like to get help to recover my contacts that were deleted off my phone.

Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: lost or deleted contacts

A bit more detail would be in order.


How and when were they deleted?

Are these Address Book Contacts?

Do have a backup of your device made through the BlackBerry Desktop Software on your PC?

Do you have BlackBerry Protect installed on your device?


Look at Options > Device > Status.

Press the Menu key > Database Sizes.

Scroll down to the Address Book Data, what are the numbers to the right, such as "000/00k"?

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