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BlackBerry® OS Smartphones

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Contributor
Posts: 11
Registered: ‎12-26-2012
My Device: Curve 9360
My Carrier: Bell

lost phone

how do i report my lost phone to blackberry using my blackberry ID?
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: lost phone

Hello chet_nalewajek

 

 

Sorry for your loss !

 

Please contact your Carrier Bell and let them know about your loss , it is your carrier who is able to block or blacklist your device PIN and IMEI number to make it useless.

 

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Contributor
Posts: 11
Registered: ‎12-26-2012
My Device: Curve 9360
My Carrier: Bell

Re: lost phone

Unfortunately my carrier is Telus. They could not even provide the EMID code! This is why I've been trying to use my bby ID. Any further suggestions?
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: lost phone

 

You have to contact your Carrier for all help related to blocking your device , I agree that all Carrier are not able to Block or Blacklist a device . 

 

BlackBerry ID will not help in Blocking a device but you need device PIN and IMEI numbers for this purpose .Also go through this Article : Lost or Stolen BlackBerry -- What to do?

 

 

Good luck.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.