05-24-2012 12:52 PM
Solved! Go to Solution.
05-24-2012 02:06 PM
05-25-2012 03:39 AM
05-25-2012 11:24 AM
Thanks a lot for the answer. Do you mean that there is no way to copy/move the 2 months mails from my old BB or from Outlook to my new BB 9300?
Not being your BES admin, I cannot possibly know for certain. But, typically, no.
How to wipe the messages database only without deleting calendar etc.
KB10167 How to clear the user content databases from the BlackBerry smartphone
KB03974 BlackBerry smartphone database list
Morover; is there a way to delete part of the messages from a date? Thank you and forgive for too many questions.
KB00133 How to use the Delete Prior option
All in all, you really need to be working with your BES admins. They place an IT Policy onto your BB which controls many things. I can give you all the advice in the world, but it may well be moot if they have blocked what I advise you to do.
05-27-2012 01:50 PM
05-27-2012 01:55 PM
Unfortunately the guy working in my company for. What is concerning the BB and Outlook mails is new and don't know much about these tips.
I'm sorry, but I don't understand what those 2 sentences are supposed to be communicating...perhaps your IT guy has little experience?
If you could be sò kind in telling me how to do I would try to eventually transfer some instructions to him in order to solve this problem which involves another couple of my collegues.
Sorry, but it would really be best if he inquired directly...there is an entire area of these forums dedicated to the BES admins:
He can find lots of help over there from other BES admins. Your company also should invest in some training for him...you will otherwise have nothing but challenges with this complicated environment.