Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 4
Registered: ‎08-07-2013
My Device: 9790
My Carrier: orange/ee

maps not working - 9790

Shortly after first using ,my maps function has stopped working. whatever i try to do and with full internet and 3g , having pressed " my location" , i cannot get beyond the resultant mesage " searching location" . i have tried a number of options including ensuring location services is on having worked ok previously i can only assume i must have inadvertadly pressed some sort of disable or similar function? driving me mad so any assistance to regain functionality would be greatly appreciated ! thanks
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: maps not working - 9790

Hey borischelski,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Try removing the battery and placing it back in and then try to refresh your GPS location: www.blackberry.com/btsc/KB11950

 

Also are you able to use other location based services, like foursquare or Facebook Places?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!