Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
06-30-2010 09:54 PM
Hi and welcome to the forums!
At the home screen click on the options icon>Memory>
Use the following settings:
Media card support ON
Encryption mode NONE
Media transfer protocol ON (Storm and Bold only)
Mass storage support ON
Auto enable Mass storage support when connected ON
06-30-2010 10:07 PM
thanks for the reply...i am new to BB so bae with me please. when you say home screen i presume the blue screen that shows 3g wifi etc. i dont have an options when i click menu it goes into the icons.
06-30-2010 10:13 PM
Yes its the screen that your BB displays when you turn it on.
This is the options icon
The link below has the whole list for the OS 5.0
06-30-2010 11:29 PM
Let's check the settings again, then do a battery pull and reset the Blackberry.
First look at the settings I listed before. Then use this video to check the settings: Enable Mass Storage
If they are right then do a battery pull:
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
What type of Computer and OS ( Windows, Mac) are you using?
You can use a PC to transfer info between the PC and the media card.
Basically you will attach the USB to the BB and the PC. Don't use desktop
manager. Go to "My Computer" on the PC and the BB will show as a flash drive.
Then you can "drag and drop" files to the media card.
Let us know how it goes.
06-30-2010 11:56 PM
Have a good night!
07-01-2010 05:45 AM
I have a BB Bold 9700 and have a 2 GB memory card inserted
My problem Is that I can download music from my PC but am unable to download videos. Is there a certain format of video that the bold 9700 accepts ( I am using FLV ) .
Also how do I access the memory card : as I am checking through the menu, memory it shows the memory card but when I want to access it I can find the path.
In the menu - options , I do not see 'media '.
Can you help me download music videos to my BB
Thanks and regards