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Contributor
Posts: 25
Registered: ‎07-15-2012
My Device: curve 9320
My Carrier: airtel
Accepted Solution

media files are being displayed in rem format

Hiii everyone.. From few days what ever media file is coming on my media card its being diplayed in rem format. I'm able to use it on my bb but when ever I'm trying to excess my media card with my laptop,I'm unable to browse those files because they are coming in rem format which is unsupportive format in a latop. I've turn off my encryption too but still.. Any suggestion guys??
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: media files are being displayed in rem format

Hi hunny89

 

 

Please refer to this Article of  Knowledge Base : 

 

KB31506 : How to save or copy encrypted files from the media card in a BlackBerry smartphone to a computer

 

 

Good luck.

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Contributor
Posts: 25
Registered: ‎07-15-2012
My Device: curve 9320
My Carrier: airtel

Re: media files are being displayed in rem format

Thanks a lot prince..
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: media files are being displayed in rem format

Hi hunny

 

 

                 You are most welcome Smiley Happy

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.