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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎08-21-2013
My Device: bold9900
My Carrier: bold
Accepted Solution

media processor busy

I use bold9900. Any time am playing music on my phone,after some time it will hand and when I try playing it,it will show media processor busy,this will not stop until I do hard reset on the phone and also all the alert on my phone for pings and other appliction will sieze,till I do the hard reset. Please what could be the problem?
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: media processor busy

Hi josh2tyte


Welcome to BlackBerry Support Forums



Most often a battery pull restart is enough to resolve this issue , But.. do you close application properly ! If we press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) you can always look if any other apps. are running in the background.



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