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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎03-29-2010
My Device: 8900
My Carrier: Orange

message application problem, please help!

Hello all, hope you can help me with my query.
My phone was in need of an update, so I updated a new OS and BBM etc. Before updating, when I received messages for example on BBM, on the home screen you get a blue speech bubble with a red star and the number of new messages received. Since updating, the number of new messages would not appear on the home screen, just a blue speech bubble and the red star, so when I open bbm and not read a message without realising, and go back to home screen the new message icon disappears so I wouldn't know if I have an unread message. Is they anyway of changing this setting so the home screen shows the number of new messages received?

Thanks in advance for any helpful info!
Regular Contributor
Posts: 87
Registered: ‎07-30-2010
My Device: curve-8520 os 4.6
My Carrier: vodafone

Re: message application problem, please help!

Hi loopy-chi

 please have a look in to the user guide which will help you understand the features of the BBM: