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New Contributor
Posts: 9
Registered: ‎12-07-2008
My Device: Not Specified

message count on device inbox

Is there a way to have the device email inbox show a message count the way the Outlook inbox does?
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: message count on device inbox

Can you explain a little more your question?
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New Contributor
Posts: 9
Registered: ‎12-07-2008
My Device: Not Specified

Re: message count on device inbox

Yes, I will take those steps. Thanks

 

The issue is this. I am in my Outlook inbox on my laptop. I take a message and file it to an archive folder that resides on my laptop hard drive. The message is then removed from the Inbox of Outlook on my laptop. I cannot see see it in my Inbox. After several days and numerous connected syncs and reconciles, the filed message remains in the Inbox of the email on my device. I want my Outlook Inbox on my laptop to dictate what is on my device inbox. Does that explain what I am trying to accomplish?    

Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: message count on device inbox

Yes, question, are you under any BES server, or just only BIS

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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
New Contributor
Posts: 9
Registered: ‎12-07-2008
My Device: Not Specified

Re: message count on device inbox

BES I believe. How would I determine for sure.
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: message count on device inbox

BIS - BlackBerry Internet Service = email service provided by the respective carrier; T-Mobile, AT&T, Verizon, Rogers, etc, etc...

BES - BlackBerry Enterprise Server = email service provided by a server ran by a company. For example by your employer...
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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
New Contributor
Posts: 9
Registered: ‎12-07-2008
My Device: Not Specified

Re: message count on device inbox

BES
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: message count on device inbox

Tell your guys IT read this link

http://na.blackberry.com/eng/services/server/

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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.