Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎12-16-2008
My Device: Not Specified

message sending format

Can anyone tell me how to enable HTML or Rich Text viewing and sending of emails from BB 8300? I have upgraded to version 4.5 butwhen I send emails they still arrive on the other end in Plain text format. What is confusing me is that when I reply to an email sent in HTML/Rich text format, my reply back gets delivered in HTML/Rich text. It seems the problem is when composing new emails. In "Messages", "Options" and then "Email Settings" there is no option for me to change email format. I would appreciate any help. thanks
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: message sending format

Hi and welcome to the forums!


Please read the KB article link below: "Configure HTML email.."




Please remember to resolve your thread.

Put the check mark in the green box that contained your answer! Thanks 



Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter