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New Contributor
Posts: 7
Registered: ‎02-01-2013
My Device: Bold 9900
My Carrier: Vodafone

missing applications after device software update 7,1 bundle 2061

After a devise software update I am missing a few icons. The most important one is Password Keeper.

I have tried to repair via desktop software but I can not find any other applications than currently installed at my device.

 

I keep a back-up on my computer. Not sure what will happen if I restore a back-up (which is before software update).

Will the back-up also restore appications? 

 

If not, are there any other options available? May be re-installing older OS vesion or ....

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Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: missing applications after device software update 7,1 bundle 2061

Hi Dirk55,

 

Thanks for your Post..!!

 

Back up doesn't include 3rd party apps, so restoration will not help you. Please follow few steps below and check whether you are able to see the desired apps or not

 

Press Menu (BB Key) > Maximize panel > again press Menu key and select Show all icon. Now check whether desired icon there or not.

 

Further press Menu (BB Key) > Maximize panel > Option > Type application, now select application and management tab and check whether desired application available there or not. Share status with us