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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-26-2013
My Device: touch 9800
My Carrier: non

missing bbm contacts after bbm upgrade

I lost all my bbm contacts after BBM upgrade. I did a restore from BB protect I still don't have amy of my bbm contacts. I need help
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: missing bbm contacts after bbm upgrade

Hi magnapwr


Welcome to BlackBerry Support Forums


Currently which version of BlackBerry Messenger you have on your device ?

If you have updated to BBM7 then Please go through this My contacts and groups are missing . In addition be sure that on your device you are login with your BlackBerry ID .Because with BBM7 our contacts are stored with our BlackBerry ID.



Good luck.


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