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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎11-09-2012
My Device: 9320
My Carrier: smart

missing software update( option,device, software update)

i recently updated my phone( bb 9320) after updating i notice i lost the software update feature. under the opyion> device> ( this is where the software update option is, but now its missing). can somebody helm me?
Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: missing software update( option,device, software update)

It could just be a characteristic of the new version of OS.  Every OS gains some features and loses some others. 


However, not to worry.  If your carrier has an updated OS to offer, your phone will notify you automatically, either on its screen or when you plug your phone in to BlackBerry Desktop Software to do a backup or install new apps.



I hope that helps you.  Smiley Happy

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