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New Contributor
Posts: 2
Registered: ‎06-25-2012
My Device: Torch 9810
My Carrier: AT&T

missing textsafter .jpg

i received a pic in a text.  every text received after that from that sender will not show on my phone. as i received other texts from that sender i could see the beginning of the new messages in the preview.  but when i open the conversation it will not show any of the texts after the one with the pic.  i received the texts, but i can't read them b/c they aren't appearing when i open the conversation.   i received texts from other senders with no problem.   i tried next unread item, but it says "no unread message in list".  i don't want to clear the whole conversation and i don't see how to delete the pic.

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: missing textsafter .jpg

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.


Now, see if you can view the SMS.

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New Contributor
Posts: 2
Registered: ‎06-25-2012
My Device: Torch 9810
My Carrier: AT&T

Re: missing textsafter .jpg

That did it!  Thank you....something so simple...