05-15-2013 04:02 AM
I have a torch 9860 - the mobile hotspot function is not working. On activation, I get the following message - Activation Required - to use this feature, contact your wireless service provider and subscribe to a Mobile Hotspot data plan.
I have done the following:
1. A full reset incase of a blackberry software bug
2. Contacted my service provider (Optus Australia) who assure me that I have a plan that provides for a mobile hotspot. They also did some resetting at their end (not sure what)
3. Full reset again
4. Full reset again (groundhog day)
05-17-2013 04:45 AM