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Contributor
Posts: 13
Registered: ‎10-04-2012
My Device: 9900
My Carrier: ETISALAT

mobile hotspot

hi, after uploadoading new software of 7.1 new features like hotspot didnt apear to me smartphone! what should i do? thanks.

Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: mobile hotspot

You must have upgraded to at least 7.1.0.400 or greater.

 

What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.7.1.x.xxx", What is yours?



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Contributor
Posts: 13
Registered: ‎10-04-2012
My Device: 9900
My Carrier: ETISALAT

Re: mobile hotspot

thank for your reply:

where should i look at Option?

Contributor
Posts: 13
Registered: ‎10-04-2012
My Device: 9900
My Carrier: ETISALAT

Re: mobile hotspot

i dont know how to sind my Operating System in my device!

also in which page i should press Options to follow your instruction?

Contributor
Posts: 13
Registered: ‎10-04-2012
My Device: 9900
My Carrier: ETISALAT

Re: mobile hotspot

i just found this:

7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)

Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: mobile hotspot

From your main screen, homescreen... options or settings. Follow the directions I gave you above.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: mobile hotspot


me2012 wrote:

i just found this:

7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)


That release does not include the hotspot.

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Posts: 13
Registered: ‎10-04-2012
My Device: 9900
My Carrier: ETISALAT

Re: mobile hotspot

so, what should i do?

Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: mobile hotspot

You can upgrade to a higher release. I believe 7.1.0.714 is the latest available.

 

if you need help doing this, please post back here.

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 13
Registered: ‎10-04-2012
My Device: 9900
My Carrier: ETISALAT

Re: mobile hotspot

Sorry for delay. Yes ofcourse i need to do this. Please help. Thanks.