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New Contributor
Posts: 4
Registered: ‎07-05-2012
My Device: curve9360
My Carrier: vodafone

mobile internet or tathering

Dear friends,
I am not able to use mobile internet through blackberry curve 9360(os 7) using data cable on my lenovo laptop running windows vista os.I have downloaded the blackberry desktop software (700_b060_multilanguage.exe) successfully on my laptop.but when I tried to connect my phone to laptop using data cable for mobile internet a error "initialization failed" shows.I am using vodafone connection with BIS service activated.Please help!
Hall of Famer III
Posts: 57,614
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: mobile internet or tathering

Hello,

 

Please start here:

  • KB05178 Support for tethered modem use

Note carefully that not all carriers support this function. Note further that, of those that do, many charge extra fees for it, and therefore it needs to be specifically subscribed to from the carrier. Either of those could be the case given the message you receive, so I'd recommend ringing up your mobile service provider to find out.

 

Good luck!


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New Contributor
Posts: 4
Registered: ‎07-05-2012
My Device: curve9360
My Carrier: vodafone

Re: mobile internet or tathering

Thanks!