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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-11-2013
My Device: Blackberry Curve 9300
My Carrier: Vodacom

# months old AND LOTS OF ISSUES

[ Edited ]

I got my Blackberry a few moths ago and it is giving me major problems 

it all started a week since i got it , the trackpad ... we dont live in a City 

so i couldnt get it fixed .... then when im chattin or something it gives me

a white screen and it switches off .... NOW when i started it The trackpad doesnt 

work at all !!! and when i try to charge it (then i could atleast recieve calls) it Gives me

a battery with a red cross thru wich i presume means "NO BATTERY" .... i sent it

in to get fixed ... a few weeks later i got it back and geuss what... STIL NOT 
WORKING .... i am losing my patience with blackberry and i know here in South Africa they

are losing lots of customers due to issues like these .... if anyone replies please reply to my email address



Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

                                                             Thanks in advance 

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: # months old AND LOTS OF ISSUES


Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would suggest creating a full backup of your data and then follow the steps in these KB articles to fix the trackpad and performance issues: www.blackberry.com/btsc/KB29640 and www.blackberry.com/btsc/KB11320


Let me know if you have any more questions.





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