10-10-2013 08:38 PM
my blackberry curve 9300 is showing a msg "phone not allowed MM6". I asked my network provider Rogers
and they have to say that my phone has been accidently blacklisted as lost or stolen and only Blackberry can
de-list it. I have bought the phone legally from e-bay and also have an invoice from the company that sent it to me. it was called "pure mobile" It is definately neither lost or stolen as I have owned it since 2011 till date. I need to fix this ASAP as I am not able to use it at all and it is the only phone I have. Please help, thanks
10-13-2013 11:28 PM
Hi and Welcome to the Community!
As a user-to-user community, no one here can validate what you were told nor, if it's true, provide any resolution. Rather, only your formal support channel can do any of that.
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!