Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎06-10-2012
My Device: 8520
My Carrier: rim

my BB 8520 wld nt connect with my DM

I tried to solve the. Issue app 523 error on my blackberry 8520, after connecting it to my DM its shows an image(pc connecting to phone)nd later the app error shows up nd the image goes off, then on my DM is shows checking for update nd so it stays for a long period and nothing else<br><br>Does it mean that my bb is destroyed?<br>How do I make it connect my bb to my DM ?
Elite I
Posts: 7,222
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: my BB 8520 wld nt connect with my DM

[ Edited ]

So, you are essentially following the procedure at the following link?




I think I would wipe the BlackBerry with BBSAK or JL_CMDER and then try again.


You may have an issue with your compute and the desktop manager if you keep having trouble.  I suggest downloading and installing the OS software on the computer and then use loader.exe to install to the handset.



Your BlackBerry will be okay.


- Ira