02-27-2013 04:51 AM
my phone stucked on rebooting. first i'm using it well, then i deleted a game that hanged up. then it started to reboot after that the rebooting thing still not finished. what's wrong with my phone.
02-27-2013 05:37 AM
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02-27-2013 07:23 AM
how can i do that?
You can try to boot your device on Safe Mode , on that mode delete all application that you have install recently or those which you think might be responsible for this rebbot problem .
KB17877 : How to start a BlackBerry smartphone in Safe Mode
KB10040 : How to view or remove installed application on a blackberry smartphone
If that fails then you have to Load your device OS again to recover your device from this reboot loop. For help Refer to this Knowledge Base :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
But remember this method will delete all data within your device , if you have a backup then you can restore those. Please try it and let us know.