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New Member
Posts: 1
Registered: ‎01-02-2013
My Device: blackberry curve 9320
My Carrier: tesco

my BBM isn't working

i updated my BBM and whenever i try and get on BBM it says assoiciating BBM with your blackberry ID. thats all i says and i have left it for like 2 days and it hasn't come up. whats happening?
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my BBM isn't working

Hi horsecrazyfaye

 

 

Welcome to BlackBerry Support Forums

 

 

Sorry but can you confirm that you have Specific BlackBerry Data Plan or BIS on your account ?

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Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: my BBM isn't working

#1. This may occur sometimes due to the time zone as I think it sounds like it's the wrong. And thats whats causing the issue. Change it to your timezone and then do a battery pull and if that helps?

 

#2. Ot you need to register your new phone with your bb account. Go to Settings > email account > move email account... follow prompts and then do battery pull,

 

Let us know here, how it goes Smiley Happy

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