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BlackBerry® OS Smartphones

New Contributor
Posts: 8
Registered: ‎06-14-2012
My Device: Torch, 9800
My Carrier: Globacom

my BBtorch 9800 not turning on

Hello,pls I need info on how to retrieve my information from my BB torch 9800 because I have not been able to turn it on. No prevoius back ups,no BB protect. The shut down not anticipated. Pls help. Thanks.
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: my BBtorch 9800 not turning on

Hello, Toycato

Are you able to connect your blackberry to your computer to do a backup with the blackberry desktop software???